Feedback & Complaint - WELLNESS SERVICES

In accordance with our policy and procedures, as well as the standards of the NDIS Quality and Safeguarding Framework, Wellness Services is committed to responding to all feedback, compliments, and complaints in a timely and transparent manner.

Please leave us a comment on our website. We’d love to hear your suggestions for how we might make your experience better.

How to make a feedback/complaint

You can make a feedback/complaint using any of the following methods:

Online

Fill out our online form

Email

[email protected]

Phone

03 9110 0050

In person

Come in to our office and talk to any of our staff

Complete the form below

Fill in the details of the person who is providing feedback

Your First Name*

Your Last Name*

Your Address*

Phone Number*

Email*

Enter your preferred contact method*

If you are giving feedback on behalf of another person provide the following details.

The person's name

What is your relationship to the person?

Does the person know you are making this feedback?YesNo

Does the person consent to the feedback being given?YesNo

What is the topic you are providing feedback about?

StaffServiceOther

Name

Contact Detail (if known)

What is your Feedback about?

Provide some details to help us understand your concerns or your suggestions*

Is there any supporting information to provide? Documents, pictures?

Is there an outcome you would like to see as a result of providing this feedback?